Terms of Service
This website is operated by ErgoMeister. Throughout the site, the terms “we”, “us” and “our” refer to ErgoMeister. By accessing our website and/or purchasing from us, you agree to be bound by the following Terms of Service (“Terms”).
These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
Please read these Terms carefully before using our website. If you do not agree to all terms and conditions, you may not access the website or use any services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.
We reserve the right to update or modify these Terms at any time. Continued use of the website following changes constitutes acceptance of those changes.
1. Online Store Terms
By agreeing to these Terms, you confirm that:
- You are at least 18 years old or the legal age of majority in your country of residence.
- You will not use our products for any unlawful or unauthorized purpose.
- You will not violate any applicable laws or regulations, including intellectual property laws.
- You will not transmit malicious software, viruses, or harmful code.
Any breach of these Terms may result in immediate termination of your access to our Services.
2. General Conditions
We reserve the right to refuse service to anyone at any time for legitimate reasons.
You understand that:
- Content (excluding payment information) may be transferred over various networks.
- Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without our written permission.
Headings used in these Terms are for convenience only and do not affect interpretation.
3. Accuracy of Information
We strive to ensure that all information on our website is accurate and up to date. However, we do not guarantee that all content is complete, accurate, or current.
The information on this site is provided for general information purposes only and should not be relied upon as the sole basis for decision-making.
We reserve the right to modify website content at any time without obligation to update it.
4. Modifications to Service and Prices
Prices for products are subject to change without notice.
We reserve the right to modify or discontinue any part of the Service without notice at any time.
We are not liable for any modification, price change, suspension, or discontinuation of the Service.
5. Products or Services
Certain products may be available exclusively online and may have limited quantities.
All product descriptions and pricing are subject to change at any time without notice.
We make every effort to display product colors and images accurately. However, we cannot guarantee that your device’s display will reflect exact colors.
We reserve the right to:
- Limit sales to specific individuals or regions
- Limit quantities per order
- Discontinue products at any time
Returns and exchanges are governed by our separate Return Policy.
6. Billing and Account Information
We reserve the right to refuse or cancel any order at our discretion.
You agree to provide current, complete, and accurate account and purchase information. You agree to update your information promptly to ensure successful transaction processing.
We may limit or cancel orders that appear to be placed by resellers or distributors.
7. Optional Third-Party Tools
We may provide access to third-party tools that we do not control.
These tools are provided “as is” and “as available” without warranties or endorsements.
Your use of such tools is entirely at your own risk and subject to the third party’s terms.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for examining or evaluating the content, accuracy, or practices of third-party websites and assume no liability for them.
You should review their policies before engaging in transactions.
9. User Comments and Submissions
If you submit comments, feedback, or other materials, you agree that we may use, edit, publish, and distribute them without restriction.
You agree that your submissions will not:
- Violate intellectual property rights
- Contain unlawful, abusive, or obscene material
- Include malicious software
- Mislead others regarding identity
You are solely responsible for your submissions.
10. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
11. Errors and Inaccuracies
Occasionally, our website may contain typographical errors or inaccuracies related to product descriptions, pricing, promotions, or availability.
We reserve the right to correct errors, update information, or cancel orders without prior notice, including after an order has been submitted.
12. Prohibited Uses
You may not use the website:
- For unlawful purposes
- To violate intellectual property rights
- To harass, abuse, discriminate, or defame others
- To transmit malware or harmful code
- To collect personal data of others without consent
- To interfere with the security of the website
Violation of these prohibitions may result in termination of access.
13. Disclaimer of Warranties and Limitation of Liability
The Service and all products are provided “as is” and “as available” without warranties of any kind, whether express or implied.
We do not guarantee uninterrupted, secure, or error-free use of the Service.
To the maximum extent permitted by applicable law, ErgoMeister shall not be liable for:
- Direct or indirect damages
- Loss of profits or revenue
- Loss of data
- Any incidental or consequential damages
This limitation does not apply where liability cannot be excluded under applicable law.
14. Indemnification
You agree to indemnify and hold harmless ErgoMeister, its affiliates, employees, and partners from any claim arising from your breach of these Terms or violation of applicable laws.
15. Severability
If any provision of these Terms is found unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
16. Termination
These Terms remain effective unless terminated by you or us.
We may terminate your access immediately if you violate these Terms. Obligations incurred prior to termination shall survive termination.
17. Entire Agreement
These Terms and any related policies constitute the entire agreement between you and ErgoMeister and supersede prior agreements.
18. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the Federal Republic of Germany.
If you are a consumer within the European Union, mandatory consumer protection provisions of your country of residence remain unaffected.
19. Changes to These Terms
We reserve the right to update these Terms at any time. The latest version will always be posted on this page.
20. Contact Information
For questions regarding these Terms of Service, please contact:
In today’s world of long work hours, screen time, and daily stress, neck pain has become increasingly common. That’s why we focus on developing innovative products such as neck massagers and ergonomically shaped pillows designed to promote relaxation, improve posture, and support natural alignment.
Our products combine:
- Premium materials for lasting comfort
- Ergonomic design for optimal support
- Modern technology for effective muscle relief
- Practical use at home, in the office, or on the go
At ErgoMeister, we are uncompromising in our pursuit of quality, performance, and lasting well-being. Every product we create is engineered to deliver measurable relief and meaningful results, empowering you to move freely, feel stronger, and live at your absolute best.